Beautiful surroundings - food needs to improve Made a last minute booking for Saturday evening.....restaurant is decorated beautifully, no doubt about it. We were brought to table but I could not say we were greeted warmly by what seemed the senior waitress. The menu was more expensive than I expected for Blackrock but I would not have minded if food had matched the price. We had seafood chowder, it needed better mix of fish, crab claws, think the portion was 7, not enough for price & bruschetta which was tasty but too expensive @ €10 ..... like seriously!
Followed by carbonara was very poor, couldnt eat it. Steak pizza which I think cost €18 but I had to look for pieces of beef on it & there was too much coriander. Fish & chips was fine, but hey can u go wrong cooking that. Overall we said we were glad we tried it but we wouldnt rush up again.....well not until they introduce an early bird for diners willing to eat at 5 or 6pm.

Have now been a couple of Have now been a couple of times separately for coffee, brunch and most recently dinner. Have to say the decor is fabulous and in general a great addition to the village. However on each occasion I felt core elements of the coffee / food offer left me and my fellow guests underwhelmed. ( There’s undoubtedly better coffee in at least 2 other village venues) The dinner menu feels a bit pretentious and unfortunately the 12-hour Braised Beef Short Rib I was served was whilst tasty - simply cold. My wife had pork belly and had the same complaint. I really hope the team get it right as it would be shame that after such significant investment and thoughtful design that the core offer fails to impress. I’ll wait for a few months before I go back in the hope that Clermont gets it right !

Needs Service Improvements I have visited this location once for a family event. Sadly I won’t repeat this. Brought family members here for Sunday lunch, as I have done many times when occupied by previous owners.

I am taking into consideration the teething problems as new staff learn where things are, but hey the customers are at the tables that’s all that’s important. What I experienced was the most disorganised display of table service I have ever witnessed. The number of inexperienced floor team is simply too concentrated and there is no leader.
Too much to rant on for one discrete experience so summarised below.
[This is feedback for management not individual staff members]

Stop
Staff walking through restaurant with open laptops, and setting down on customer seating to work. This is our dining experience, not your office.
The insane process where food is carried down from kitchen area on a huge tray and both nowhere to set it down, and staff to relieve the waiter of the dishes. This for me was the most telling of what was going on here, great effort put into decor, but nobody has checked how this current space can serve food effectively. Terrible lack of process.
Collecting glasses from table when not finished, please help the staff understand how little or often this is needed.
Bringing out the soup and main course at same time. No apology as simply inexperienced staff did not suspect anything wrong with this.
Service charge. Increase your dish prices if need be, as the food is tasty, but your service is extremely under par.

Start
Hiring an experienced staff member that can build a team into a min level of organisation.
Ensuring proper table management that parties of people can sit together, joining large round tables together does NOT count especially when restaurant half full.
Following up after each course for the next, ensure customers don’t have to chase down your staff for tea/coffee/desserts. Staff not confident in approaching tables to do this.
Team needs to communicate - Your staff all have mics, but they don’t communicate effectively. This is evident when we have to ask for service repeatedly.
Sunday lunches have a certain min expectation nationally. I’m happy to eat gnocchi on a Sunday, but you need a menu to appeal for folks who require more traditional dining.
Portion sizes are particularly small across the whole menu, this is quite noticeable and is sadly unnecessary on sides.

Continue
To deliver nice tasty dishes.
Invest in the local area.

Terrible - service, process and management of same.
Average - tasty, but dishes small and menus extremely limited.
Rating - Poor

The new Clermont Restaurant We recently tried out the New Clermont Restaurant, with our friends. We had a drink in the bar while we waited for our table. The young guy that served us our drinks was so welcoming and friendly. We were shown to our table in the restaurant, and the girl went through the menu in detail explaining everything, very helpful. Our meal was beautiful from starters, main course and deserts. The decor throughout is beautiful. Overall a very good experience, looking forward to our next night out in The Clermont.

The meat is excellent If you want a safe place to get out of the house and feel normal again - this is right for that. In simple terms the are getting it right and seem very aware of peoples fears. Good job to the team there. I must say the meat is excellent. Worth the price and a nice place to sit. Will be back!

If you like to just eat beef, this is the place for you... I have visited The Clermont on a number of occasions, always to give it one more chance. I think they have had it now. The decor of this restaurant is absolutely stunning and contrary to other reviews, we found the staff, to be both friendly and attentive. But, we went to The Clermont, to eat. If you like beef, you should definitely go there. My husband eats beef very rarely and I am a vegetarian, so we found the menu very limited. Yes, there was Fish and Chips on the menu and some chicken but if he wanted fish and chips, he would go to Mullins a few doors away. I had the Vegetarian Ragù which was very average to say the least. I also had a side of chunky chips that I had to send back as they were not cooked properly. I was really surprised that the chef did not notice that white slices of semi cooked potatoes were being served. When we were there, we also had a look at The Chairmans menu. This is also predominantly beef based, so we will not be going there. As a vegetarian, I realise that unless it is a specialist vegetarian restaurant, the restaurant will not be just catering for me. I do believe, however, with the rise of flexitarianism, restaurants need to be offering more non meat dishes. A choice between (a poor) vegetarian ragù and gnocchi just does not cut it. But, of course, if you fancy a steak - go for it.