• 5 star ratingThe new Clermont Restaurant We recently tried out the New Clermont Restaurant, with our friends. We had a drink in the bar while we waited for our table. The young guy that served us our drinks was so welcoming and friendly. We were shown to our table in the restaurant, and the girl went through the menu in detail explaining everything, very helpful. Our meal was beautiful from starters, main course and deserts. The decor throughout is beautiful. Overall a very good experience, looking forward to our next night out in The Clermont.

    G6553UHmariem Avatar
    G6553UHmariem
    2/12/2020

    5 star ratingThe meat is excellent If you want a safe place to get out of the house and feel normal again - this is right for that. In simple terms the are getting it right and seem very aware of peoples fears. Good job to the team there. I must say the meat is excellent. Worth the price and a nice place to sit. Will be back!

    jordanCX Avatar
    jordanCX
    10/06/2020

    4 star ratingMr Was there Saturday night, staff and service amazing, Food v good, Bar and restaurant very nice. will definitely be back.

    E995LIthomasd Avatar
    E995LIthomasd
    2/24/2020
  • 1 star ratingFood was inedible The food is overpriced. No Smirnoff ice. Tiny portions. The beef sandwich I got was freezing I had to send it back so my partner ate his ribs ( 3 bites and it was gone it was that small ) while I was there with just chips and mayo. No garlic dip?? The food came back again but it was disgusting. This time round they had put the tiniest amount of crispy onions on it that wasn’t on the first one that was supposed to be on it it was almost like an insult. The staff are lovely I feel sorry for them I don’t think the table beside us were happy either. The nice lady host didn’t charge for the wine as a sorry what else could she do. I read the reviews before going but I still wanted to give it a chance and was excited however I could never return. They don’t seem to want to improve judging by the other reviews. I left starving after paying 35 Euro so we went to rocksalt cafe and thankfully they saved the day.

    Roving229735 Avatar
    Roving229735
    2/18/2020

    3 star ratingPrepare to pay and leave hungry Very expensive for what it is without any frills
    Not even a basket of bread will you get without paying through the nose for it.
    When I asked for jug of water for the table to go alongside our alcoholic beverages I was presented with a small bottle of water that wouldn't do 1person never mind the 4of us at the table this was followed on by sparkling water to which I insisted a jug of tap water was the request the waiter begrudgingly brought a very small jug of water.
    Food is ok
    Presented lovely
    Portion sizes are very small and you will leave hungry
    Will not return or recommend to friends
    The price Vs portion and standard dominated our conversation for rest of the evening and was a real spoiler

    lovesibiza Avatar
    lovesibiza
    9/21/2020

    2 star ratingNeeds Service Improvements I have visited this location once for a family event. Sadly I won’t repeat this. Brought family members here for Sunday lunch, as I have done many times when occupied by previous owners.

    I am taking into consideration the teething problems as new staff learn where things are, but hey the customers are at the tables that’s all that’s important. What I experienced was the most disorganised display of table service I have ever witnessed. The number of inexperienced floor team is simply too concentrated and there is no leader.
    Too much to rant on for one discrete experience so summarised below.
    [This is feedback for management not individual staff members]

    Stop
    Staff walking through restaurant with open laptops, and setting down on customer seating to work. This is our dining experience, not your office.
    The insane process where food is carried down from kitchen area on a huge tray and both nowhere to set it down, and staff to relieve the waiter of the dishes. This for me was the most telling of what was going on here, great effort put into decor, but nobody has checked how this current space can serve food effectively. Terrible lack of process.
    Collecting glasses from table when not finished, please help the staff understand how little or often this is needed.
    Bringing out the soup and main course at same time. No apology as simply inexperienced staff did not suspect anything wrong with this.
    Service charge. Increase your dish prices if need be, as the food is tasty, but your service is extremely under par.

    Start
    Hiring an experienced staff member that can build a team into a min level of organisation.
    Ensuring proper table management that parties of people can sit together, joining large round tables together does NOT count especially when restaurant half full.
    Following up after each course for the next, ensure customers don’t have to chase down your staff for tea/coffee/desserts. Staff not confident in approaching tables to do this.
    Team needs to communicate - Your staff all have mics, but they don’t communicate effectively. This is evident when we have to ask for service repeatedly.
    Sunday lunches have a certain min expectation nationally. I’m happy to eat gnocchi on a Sunday, but you need a menu to appeal for folks who require more traditional dining.
    Portion sizes are particularly small across the whole menu, this is quite noticeable and is sadly unnecessary on sides.

    Continue
    To deliver nice tasty dishes.
    Invest in the local area.

    Terrible - service, process and management of same.
    Average - tasty, but dishes small and menus extremely limited.
    Rating - Poor

    kangohammer1979 Avatar
    kangohammer1979
    2/11/2020

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